@import "https://fonts.googleapis.com/css2?family=Newsreader:opsz,wght@6..72,400;6..72,500;6..72,600&family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap";:root{--linen:#faf8f5;--linen-deep:#f4efea;--porcelain:#fff;--sandstone:#e8e3da;--sandstone-deep:#d4cdc2;--terracotta:#bf5b3a;--terracotta-dark:#a2472a;--terracotta-wash:#faf1ed;--sage:#607b6c;--sage-wash:#edf2ee;--sage-live:#43936c;--clay:#c58b58;--clay-wash:#fbf4ed;--charcoal:#231f1d;--charcoal-soft:#4a4440;--taupe:#706a63;--pebble:#9e978e;--whisper:#fdf8f0;--whisper-border:#e5d3b8;--whisper-text:#7a5b28;--deep-forest:#2b332e;--shadow-soft:0 16px 38px #231f1d12;--shadow-card:0 4px 20px #231f1d0d;--sans:"Plus Jakarta Sans", "Avenir Next", "Segoe UI", sans-serif;--editorial:"Newsreader", Georgia, serif;--mono:"SFMono-Regular", Consolas, monospace;font-family:var(--sans);color:var(--charcoal);background:var(--linen);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*{box-sizing:border-box}html,body,#root{min-width:320px;min-height:100%;margin:0}body{min-height:100svh}button,input,select,textarea{font:inherit}button{cursor:pointer;border:0}button:disabled{cursor:wait;opacity:.65}button,a{-webkit-tap-highlight-color:transparent}a{color:inherit}input,select,textarea{color:var(--charcoal)}input::placeholder,textarea::placeholder{color:var(--pebble)}.button{border:1px solid #0000;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-height:42px;padding:0 18px;font-size:13px;font-weight:700;text-decoration:none;transition:transform .16s,background .16s,border-color .16s,color .16s;display:inline-flex}.button:hover{transform:translateY(-1px)}.button-primary{color:#fff;background:var(--terracotta);box-shadow:0 7px 17px #bf5b3a29}.button-primary:hover{background:var(--terracotta-dark)}.button-outline{color:var(--charcoal);background:var(--porcelain);border-color:var(--sandstone-deep);box-shadow:0 2px 4px #231f1d08}.button-outline:hover{color:var(--terracotta);border-color:var(--terracotta)}.button-compact{min-height:34px;box-shadow:none;border-radius:8px;padding:0 12px;font-size:11px}.button-wide{width:100%}.button-ghost{color:var(--taupe);background:0 0}.button-ghost:hover{color:var(--charcoal);background:var(--linen-deep)}.button-soft-sage{color:var(--sage);background:var(--sage-wash);border-color:#607b6c33}.button-clay{color:#fff;background:var(--clay)}.button-dark{color:#fff;background:var(--deep-forest)}.button-dark:hover{background:var(--charcoal)}.text-button{color:var(--taupe);background:0 0;padding:2px 0;font-size:12px;font-weight:700}.text-button:hover{color:var(--terracotta)}.icon-button,.mini-icon-button{background:0 0;place-items:center;display:inline-grid}.icon-button{border-radius:8px;width:34px;height:34px}.mini-icon-button{width:24px;height:24px;color:var(--taupe);border-radius:6px}.quiet-button{color:var(--taupe)}.quiet-button:hover,.mini-icon-button:hover{color:var(--terracotta);background:var(--terracotta-wash)}.avatar{border-radius:50%;flex:none;place-items:center;font-weight:800;display:inline-grid}.avatar-small{width:30px;height:30px;font-size:10px}.avatar-tiny{width:28px;height:28px;font-size:9px}.avatar-medium{width:38px;height:38px;font-size:12px}.avatar-large{width:52px;height:52px;font-size:17px}.avatar-profile{width:72px;height:72px;font-size:20px}.avatar-clay{color:#fff;background:var(--clay)}.avatar-sage{color:#fff;background:var(--sage)}.avatar-facebook{color:#fff;background:#5079a9}.avatar-whatsapp{color:#fff;background:var(--sage)}.avatar-instagram{color:#fff;background:var(--clay)}.avatar-zalo{color:#fff;background:#6e8fb9}.presence-dot{border-radius:50%;flex:none;width:8px;height:8px;display:inline-block}.presence-online{background:var(--sage-live)}.presence-busy{background:var(--terracotta)}.presence-away{background:var(--clay)}.presence-offline{background:var(--pebble)}.panel-kicker,.tree-heading,.settings-nav-label,.section-label{color:var(--pebble);letter-spacing:.12em;text-transform:uppercase;font-size:10px;font-weight:800}.muted-copy{color:var(--taupe)}.muted-divider,.header-meta-divider{color:var(--sandstone-deep);margin:0 5px}.landing-page{background:var(--linen);min-height:100svh;overflow:hidden}.landing-nav{z-index:10;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#faf8f5e0;border-bottom:1px solid #e8e3dacc;justify-content:space-between;align-items:center;height:72px;padding:0 6vw;display:flex;position:sticky;top:0}.landing-brand{color:var(--charcoal);font-family:var(--editorial);align-items:center;gap:10px;font-size:22px;text-decoration:none;display:inline-flex}.brand-glyph{color:#fff;background:var(--terracotta);width:32px;height:32px;font-family:var(--editorial);border-radius:10px;place-items:center;font-size:19px;font-weight:500;display:inline-grid;box-shadow:0 5px 12px #bf5b3a2e}.brand-glyph-sage{background:var(--sage);box-shadow:0 5px 12px #607b6c2e}.landing-nav-links{color:var(--taupe);gap:32px;margin-left:120px;font-size:12px;font-weight:600;display:flex}.landing-nav-links a{text-decoration:none}.landing-nav-links a:hover,.text-link:hover{color:var(--terracotta)}.landing-nav-actions{align-items:center;gap:18px;display:flex}.text-link{color:var(--charcoal-soft);font-size:12px;font-weight:700;text-decoration:none}.landing-hero{background-image:radial-gradient(circle at 76% 30%,#c58b582e,#0000 24%),radial-gradient(circle at 12% 84%,#607b6c1f,#0000 24%);grid-template-columns:minmax(0,.9fr) minmax(520px,1.1fr);align-items:center;gap:40px;max-width:1320px;min-height:730px;margin:0 auto;padding:74px 6vw 90px;display:grid;position:relative}.hero-copy{z-index:1;max-width:570px;position:relative}.hero-eyebrow,.auth-eyebrow{color:var(--terracotta);background:var(--terracotta-wash);letter-spacing:.04em;text-transform:uppercase;border:1px solid #bf5b3a30;border-radius:999px;align-items:center;gap:8px;padding:8px 11px;font-size:10px;font-weight:800;display:inline-flex}.hero-copy h1{color:var(--charcoal);font-family:var(--editorial);margin:23px 0 20px;font-size:72px;font-weight:400;line-height:.98}.hero-copy h1 em{color:var(--terracotta);font-style:italic}.hero-copy>p{max-width:480px;color:var(--taupe);font-size:15px;line-height:1.8}.hero-actions{flex-wrap:wrap;gap:10px;margin-top:30px;display:flex}.hero-footnote{color:var(--sage);flex-wrap:wrap;gap:17px;margin-top:28px;font-size:10px;font-weight:700;display:flex}.hero-footnote span{align-items:center;gap:5px;display:inline-flex}.hero-visual{min-height:520px;position:relative}.preview-window{background:var(--porcelain);border:1px solid #e8e3daeb;border-radius:18px;width:720px;position:absolute;top:20px;right:-5vw;overflow:hidden;transform:rotate(1.5deg);box-shadow:0 24px 70px #231f1d29}.preview-window-top{border-bottom:1px solid var(--sandstone);height:42px;color:var(--taupe);background:var(--linen);justify-content:space-between;align-items:center;padding:0 16px;font-size:9px;font-weight:700;display:flex}.preview-dots{gap:4px;display:flex}.preview-dots i{background:var(--sandstone-deep);border-radius:50%;width:7px;height:7px}.preview-dots i:first-child{background:var(--terracotta)}.preview-live{color:var(--sage);align-items:center;gap:4px;display:inline-flex}.preview-content{grid-template-columns:48px 205px minmax(0,1fr);min-height:470px;display:grid}.preview-sidebar{border-right:1px solid var(--sandstone);background:var(--deep-forest);flex-direction:column;align-items:center;gap:15px;padding:16px 0;display:flex}.preview-logo{color:#fff;background:var(--terracotta);width:25px;height:25px;font-family:var(--editorial);border-radius:8px;place-items:center;font-size:14px;display:grid}.preview-sidebar-line{background:#ffffff40;border-radius:99px;width:18px;height:6px}.preview-sidebar-line-active{background:var(--terracotta);height:23px}.preview-sidebar-spacer{flex:1}.preview-stream{border-right:1px solid var(--sandstone);background:var(--linen);padding:20px 12px}.preview-label{color:var(--pebble);letter-spacing:.1em;font-size:8px;font-weight:800}.preview-search{border:1px solid var(--sandstone);color:var(--pebble);background:#fff;border-radius:7px;align-items:center;gap:5px;margin:12px 0;padding:8px;font-size:8px;display:flex}.preview-thread{border-radius:8px;gap:8px;margin:3px -4px;padding:10px 6px;display:flex;position:relative}.preview-thread-active{box-shadow:var(--shadow-card);background:#fff}.preview-avatar{color:#fff;border-radius:50%;flex:none;place-items:center;width:24px;height:24px;font-size:8px;font-weight:800;display:inline-grid}.preview-avatar-clay{background:var(--clay)}.preview-avatar-sage{background:var(--sage)}.preview-avatar-gold{background:var(--terracotta)}.preview-thread>span:last-child{gap:3px;min-width:0;display:grid}.preview-thread strong{font-size:9px}.preview-thread small{color:var(--taupe);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.preview-thread em{color:var(--terracotta);font-size:7px;font-style:normal;position:absolute;top:10px;right:5px}.preview-chat{background:#fff;flex-direction:column;min-width:0;display:flex}.preview-chat-head{border-bottom:1px solid var(--sandstone);align-items:center;gap:8px;padding:17px;display:flex}.preview-chat-head>span:nth-child(2){gap:3px;display:grid}.preview-chat-head strong{font-size:10px}.preview-chat-head small{color:var(--taupe);font-size:8px}.preview-chat-head button{width:22px;height:22px;color:var(--taupe);background:var(--linen);border-radius:6px;place-items:center;margin-left:auto;display:grid}.preview-messages{background:#faf8f573;flex-direction:column;flex:1;gap:13px;padding:24px 20px;display:flex}.preview-message{border:1px solid var(--sandstone);border-radius:11px;max-width:240px;padding:10px;font-size:9px;line-height:1.5}.preview-message small{color:var(--pebble);font-size:7px}.preview-message p,.preview-whisper p{margin:4px 0 0}.preview-message-in{background:#fff;border-top-left-radius:3px}.preview-message-out{background:var(--linen-deep);border-top-right-radius:3px;align-self:flex-end}.preview-whisper{border:1px dashed var(--whisper-border);max-width:280px;color:var(--whisper-text);background:var(--whisper);border-radius:9px;padding:9px 10px;font-size:9px}.preview-whisper small{text-transform:uppercase;align-items:center;gap:4px;font-size:7px;font-weight:800;display:flex}.preview-composer{border:1px solid var(--sandstone);color:var(--pebble);border-radius:8px;justify-content:space-between;align-items:center;margin:0 16px 16px;padding:10px;font-size:8px;display:flex}.preview-composer button{color:#fff;background:var(--terracotta);border-radius:6px;place-items:center;width:22px;height:22px;display:grid}.hero-note{border:1px solid var(--sandstone);color:var(--charcoal-soft);box-shadow:var(--shadow-card);background:#fff;border-radius:9px;align-items:center;gap:6px;padding:9px 11px;font-size:9px;font-weight:700;display:inline-flex;position:absolute}.hero-note-one{color:var(--sage);bottom:39px;right:-3vw}.hero-note-two{color:var(--terracotta);bottom:0;left:13%}.channel-band{border-top:1px solid var(--sandstone);border-bottom:1px solid var(--sandstone);justify-content:space-between;align-items:center;gap:30px;max-width:1240px;margin:0 auto;padding:27px 6vw;display:flex}.channel-pills{flex-wrap:wrap;justify-content:flex-end;gap:9px;display:flex}.channel-pill{border-radius:999px;align-items:center;gap:7px;padding:8px 11px;font-size:10px;font-weight:800;display:inline-flex}.channel-pill-dot{background:currentColor;border-radius:50%;width:7px;height:7px}.channel-whatsapp{color:var(--sage);background:var(--sage-wash)}.channel-facebook{color:#547aa5;background:#eef3f8}.channel-instagram{color:var(--clay);background:var(--clay-wash)}.channel-zalo{color:#507aa8;background:#eef4fa}.principle-section{max-width:1240px;margin:0 auto;padding:100px 6vw 110px}.section-intro{max-width:570px}.section-intro h2,.landing-cta h2{font-family:var(--editorial);margin:14px 0 12px;font-size:48px;font-weight:400;line-height:1.04}.section-intro p{color:var(--taupe);font-size:14px;line-height:1.8}.principle-grid{grid-template-columns:repeat(3,1fr);gap:17px;margin-top:52px;display:grid}.principle-grid article{border:1px solid var(--sandstone);min-height:260px;box-shadow:var(--shadow-card);background:#fff;border-radius:12px;padding:25px;position:relative}.principle-icon{border-radius:12px;place-items:center;width:43px;height:43px;display:inline-grid}.principle-icon-terracotta{color:var(--terracotta);background:var(--terracotta-wash)}.principle-icon-sage{color:var(--sage);background:var(--sage-wash)}.principle-icon-clay{color:var(--clay);background:var(--clay-wash)}.principle-number{color:var(--pebble);font-family:var(--mono);font-size:10px;position:absolute;top:30px;right:25px}.principle-grid h3{font-family:var(--editorial);margin:38px 0 9px;font-size:25px;font-weight:500}.principle-grid p{color:var(--taupe);font-size:12px;line-height:1.75}.landing-cta{color:#fff;background:var(--deep-forest);border-radius:15px;justify-content:space-between;align-items:center;gap:30px;max-width:1240px;margin:0 auto 70px;padding:44px 6vw;display:flex}.landing-cta .section-label{color:#ffffff80}.landing-cta h2{color:#fff;margin-bottom:0;font-size:42px}.landing-footer{border-top:1px solid var(--sandstone);color:var(--taupe);justify-content:space-between;align-items:center;padding:22px 6vw;font-size:10px;display:flex}.landing-footer .landing-brand{font-size:18px}.landing-footer .brand-glyph{border-radius:8px;width:26px;height:26px;font-size:16px}.auth-page{background:var(--linen);grid-template-columns:minmax(360px,.85fr) minmax(520px,1.15fr);min-height:100svh;display:grid}.auth-ambience{color:#fff;background:var(--deep-forest);position:relative;overflow:hidden}.auth-ambience:after{content:"";border:1px solid #ffffff1a;border-radius:50%;width:460px;height:460px;position:absolute;bottom:-15%;right:-17%;box-shadow:0 0 0 50px #ffffff06,0 0 0 100px #ffffff05}.auth-ambience-content{z-index:1;flex-direction:column;justify-content:space-between;min-height:100%;padding:50px 10vw 42px 9vw;display:flex;position:relative}.auth-brand{color:#f9f7f2;font-family:var(--editorial);align-items:center;gap:10px;font-size:20px;display:flex}.auth-eyebrow{color:#e5d3b8;background:#e5d3b814;border-color:#e5d3b830;margin-bottom:25px}.auth-ambience h1{max-width:490px;font-family:var(--editorial);margin:0 0 17px;font-size:56px;font-weight:400;line-height:1.02}.auth-ambience-content>div:nth-child(2) p{color:#ffffff9e;max-width:345px;font-size:14px;line-height:1.7}.auth-quote{border-left:1px solid var(--clay);max-width:340px;padding-left:20px}.quote-mark{height:22px;color:var(--clay);font-family:var(--editorial);font-size:42px;line-height:1;display:block}.auth-quote p{font-family:var(--editorial);margin:0 0 9px;font-size:20px;line-height:1.25}.auth-quote small{color:#ffffff75;font-family:var(--mono);font-size:9px}.auth-ambient-footer{color:#ffffff80;flex-wrap:wrap;gap:17px;font-size:9px;font-weight:700;display:flex}.auth-ambient-footer span{align-items:center;gap:6px;display:inline-flex}.auth-ambience-orbit{border:1px solid #c58b582e;border-radius:50%;position:absolute}.auth-orbit-one{width:390px;height:390px;top:27%;right:-150px}.auth-orbit-two{width:275px;height:275px;top:35%;right:-92px}.auth-panel{background:var(--linen);align-items:center;min-height:100%;padding:50px 8vw;display:flex}.auth-panel-inner{width:100%;max-width:530px;margin:0 auto}.auth-panel-top{margin-bottom:27px}.auth-panel-top h2{font-family:var(--editorial);margin:9px 0 8px;font-size:40px;font-weight:400;line-height:1}.auth-panel-top p{color:var(--taupe);font-size:13px;line-height:1.6}.sso-actions{gap:9px;display:grid}.sso-button{border:1px solid var(--sandstone);height:47px;color:var(--charcoal);text-align:left;background:#fff;border-radius:9px;align-items:center;gap:12px;padding:0 15px;font-size:12px;font-weight:700;transition:border-color .16s,transform .16s;display:flex}.sso-button:hover{border-color:var(--terracotta);transform:translate(2px)}.sso-button>svg{color:var(--pebble);margin-left:auto}.sso-letter{border-radius:7px;place-items:center;width:25px;height:25px;font-size:13px;font-weight:800;display:inline-grid}.sso-google{color:#4285f4;background:#eef4ff}.sso-microsoft{color:#1278c9;background:#eaf5fc}.sso-apple{color:var(--charcoal);background:var(--linen-deep)}.sso-meta{color:#0866ff;background:#edf3ff}.auth-or{border-top:1px solid var(--sandstone);text-align:center;margin:25px 0 20px;position:relative}.auth-or span{color:var(--pebble);background:var(--linen);letter-spacing:.08em;text-transform:uppercase;padding:0 11px;font-size:9px;font-weight:800;position:relative;top:-9px}.form-heading{align-items:center;gap:11px;margin-bottom:18px;display:flex}.form-step{color:#fff;background:var(--terracotta);width:29px;height:29px;font-family:var(--mono);border-radius:8px;place-items:center;font-size:10px;display:inline-grid}.form-heading div{gap:3px;display:grid}.form-heading strong{font-size:12px}.form-heading small{color:var(--taupe);font-size:10px}.form-field{gap:7px;display:grid}.form-field>span,.form-field>label,.form-field>label{color:var(--taupe);font-size:10px;font-weight:800}.form-field input,.form-field select,.form-field textarea{border:1px solid var(--sandstone);background:var(--linen);border-radius:8px;outline:none;width:100%;min-height:39px;padding:0 11px;font-size:12px}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:var(--terracotta);box-shadow:0 0 0 3px #bf5b3a1a}.input-prefix{border:1px solid var(--sandstone);background:var(--linen);border-radius:8px;align-items:center;min-height:39px;display:flex;overflow:hidden}.input-prefix>span{color:var(--pebble);white-space:nowrap;padding-left:11px;font-size:11px}.input-prefix input{background:0 0;border:0;min-height:37px;padding-left:4px}.auth-legal{color:var(--pebble);text-align:center;margin:19px 0 0;font-size:9px}.demo-link{width:100%;color:var(--sage);background:0 0;justify-content:center;align-items:center;gap:6px;margin-top:12px;font-size:10px;font-weight:800;display:flex}.demo-link:hover{color:var(--terracotta)}.form-error{color:var(--terracotta-dark);background:var(--terracotta-wash);border:1px solid #bf5b3a40;border-radius:7px;margin:12px 0 0;padding:9px 11px;font-size:11px}.callback-page{background:radial-gradient(circle at 50% 0, #fff 0, var(--linen) 58%, var(--linen-deep) 100%);text-align:center;place-content:center;justify-items:center;gap:13px;min-height:100svh;padding:30px;display:grid}.callback-icon{width:55px;height:55px;color:var(--sage);background:var(--sage-wash);border-radius:16px;place-items:center;display:grid}.callback-icon-error{color:var(--terracotta);background:var(--terracotta-wash)}.callback-page h1{font-family:var(--editorial);margin:0;font-size:40px;font-weight:400}.callback-page p{color:var(--taupe);font-size:13px}.spin{animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.app-screen{height:100svh;min-height:620px;color:var(--charcoal);background:var(--linen);flex-direction:column;font-size:12px;display:flex;overflow:hidden}.workspace-header{z-index:5;border-bottom:1px solid var(--sandstone);background:#fff;flex:0 0 67px;justify-content:space-between;align-items:center;gap:20px;height:67px;padding:0 22px;display:flex}.workspace-brand{align-items:center;gap:9px;min-width:180px;text-decoration:none;display:flex}.workspace-brand>span:last-child{gap:2px;display:grid}.workspace-brand strong{font-family:var(--editorial);font-size:17px;font-weight:500}.workspace-brand small{color:var(--taupe);font-size:9px}.workspace-header-middle{flex:1;align-items:center;gap:18px;min-width:0;display:flex}.header-divider{background:var(--sandstone);flex:none;width:1px;height:22px;display:inline-block}.presence-select,.supervisor-status{white-space:nowrap;border-radius:8px;align-items:center;gap:7px;min-width:130px;padding:8px 9px;font-size:10px;font-weight:800;display:inline-flex}.presence-select{background:var(--sage-wash)}.presence-select select{max-width:115px;color:var(--sage);background:0 0;border:0;outline:0;font-size:10px;font-weight:800}.presence-select svg{color:var(--sage);margin-left:auto}.supervisor-status{color:var(--sage);background:var(--sage-wash)}.global-search{border:1px solid var(--sandstone);min-width:160px;max-width:480px;color:var(--pebble);background:var(--linen);border-radius:8px;flex:1;align-items:center;gap:8px;padding:9px 10px;display:flex}.global-search input{min-width:0;color:var(--charcoal);background:0 0;border:0;outline:0;flex:1;font-size:11px}.global-search kbd,.composer-submit-copy kbd{border:1px solid var(--sandstone-deep);color:var(--taupe);font-family:var(--mono);white-space:nowrap;background:#fff;border-radius:4px;padding:3px 5px;font-size:8px}.workspace-header-actions{align-items:center;gap:3px;display:flex}.header-link,.profile-trigger{color:var(--taupe);border-radius:8px;align-items:center;gap:7px;padding:5px 7px;font-size:10px;font-weight:700;text-decoration:none;display:flex}.header-link:hover,.profile-trigger:hover{color:var(--terracotta);background:var(--terracotta-wash)}.profile-trigger{gap:8px}.profile-trigger-copy{gap:2px;display:grid}.profile-trigger-copy strong{color:var(--charcoal);font-size:10px}.profile-trigger-copy small{font-size:8px;font-weight:500}.supervisor-strip{border-bottom:1px solid var(--sandstone);background:var(--linen-deep);flex:0 0 43px;align-items:center;gap:28px;min-height:43px;padding:0 22px;display:flex}.kpi-item{color:var(--taupe);align-items:center;gap:7px;font-size:10px;display:flex}.kpi-item strong{color:var(--charcoal);font-size:12px}.kpi-warm{color:var(--terracotta)!important}.kpi-sage{color:var(--sage)!important}.system-health{color:var(--sage);align-items:center;gap:6px;margin-left:auto;font-size:10px;font-weight:700;display:flex}.inbox-grid{flex:1;grid-template-columns:258px 338px minmax(480px,1fr);min-height:0;display:grid}.workspace-tree,.conversation-list,.chat-canvas{min-height:0}.workspace-tree{border-right:1px solid var(--sandstone);background:#fff;flex-direction:column;display:flex;overflow:hidden}.tree-scroll{padding:17px 12px 14px;overflow-y:auto}.tree-workspace-switcher{border:1px solid var(--sandstone);color:var(--taupe);background:var(--linen);border-radius:9px;justify-content:space-between;align-items:center;margin-bottom:22px;padding:9px 8px;display:flex}.workspace-switcher-copy{align-items:center;gap:8px;min-width:0;display:flex}.workspace-switcher-copy>span:last-child{gap:2px;min-width:0;display:grid}.workspace-switcher-copy strong{color:var(--charcoal);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.workspace-switcher-copy small{color:var(--taupe);font-size:8px}.workspace-switcher-icon{width:25px;height:25px;color:var(--terracotta);background:var(--terracotta-wash);font-family:var(--mono);border-radius:7px;place-items:center;font-size:8px;font-weight:800;display:inline-grid}.tree-heading{padding:0 8px 8px;display:block}.tree-heading-row{justify-content:space-between;align-items:center;display:flex}.tree-button{width:100%;min-height:35px;color:var(--taupe);text-align:left;background:0 0;border-radius:8px;justify-content:space-between;align-items:center;padding:0 9px;font-size:10px;font-weight:700;display:flex}.tree-button:hover{background:var(--linen)}.tree-button-label{align-items:center;gap:8px;display:flex}.tree-button-label svg{color:var(--pebble)}.tree-button-active .tree-button-label svg{color:var(--terracotta)}.tree-count{min-width:18px;color:var(--pebble);font-family:var(--mono);text-align:right;font-size:9px}.tree-button-accent .tree-count{color:var(--terracotta)}.queue-dot,.star-dot{width:15px;height:15px;color:var(--terracotta);place-items:center;font-size:13px;display:inline-grid}.queue-dot{background:var(--terracotta);border-radius:50%;width:7px;height:7px;margin:0 4px}.channels-section{margin-bottom:0}.channel-tree-group+.channel-tree-group{margin-top:5px}.channel-tree-parent{width:100%;min-height:33px;color:var(--charcoal-soft);text-align:left;background:0 0;border-radius:7px;align-items:center;gap:6px;padding:0 7px;font-size:10px;font-weight:800;display:flex}.channel-tree-parent:hover{background:var(--linen)}.channel-tree-parent span{flex:1}.channel-tree-parent em,.channel-tree-child em{color:var(--pebble);font-family:var(--mono);font-size:9px;font-style:normal}.channel-tree-children{border-left:1px solid var(--sandstone);margin:0 0 3px 20px;padding-left:8px}.channel-tree-child{width:100%;min-height:29px;color:var(--taupe);text-align:left;background:0 0;border-radius:6px;justify-content:space-between;align-items:center;padding:0 7px;font-size:9px;display:flex}.channel-tree-child:hover{color:var(--terracotta);background:var(--terracotta-wash)}.channel-tree-child-active{color:var(--terracotta);background:var(--terracotta-wash);font-weight:800}.tree-footer{border-top:1px solid var(--sandstone);background:var(--linen);gap:5px;padding:11px;display:grid}.tree-footer-link{min-height:32px;color:var(--taupe);text-align:left;background:0 0;border-radius:7px;align-items:center;gap:8px;padding:0 8px;font-size:10px;font-weight:700;display:flex}.tree-footer-link:hover{color:var(--terracotta);background:var(--terracotta-wash)}.tree-footer-link span{flex:1}.tree-footer-link em{color:var(--sage);font-size:9px;font-style:normal}.conversation-list{border-right:1px solid var(--sandstone);background:var(--linen);flex-direction:column;display:flex;overflow:hidden}.conversation-list-header{border-bottom:1px solid var(--sandstone);background:#fff;justify-content:space-between;align-items:center;min-height:69px;padding:14px 15px 10px;display:flex}.conversation-list-header h2{font-family:var(--editorial);margin:3px 0 0;font-size:20px;font-weight:500}.conversation-list-header h2 span{color:var(--pebble);font-family:var(--sans);font-size:10px;font-weight:700}.conversation-search{border:1px solid var(--sandstone);min-height:36px;color:var(--pebble);background:#fff;border-radius:7px;align-items:center;gap:7px;margin:12px 12px 7px;padding:0 9px;display:flex}.conversation-search input{background:0 0;border:0;outline:0;flex:1;min-width:0;font-size:10px}.conversation-search button{width:23px;height:23px;color:var(--taupe);background:var(--linen);border-radius:5px;place-items:center;display:grid}.quick-filters{border-bottom:1px solid var(--sandstone);gap:3px;padding:0 12px 10px;display:flex}.quick-filters button{color:var(--taupe);background:0 0;border-radius:6px;padding:5px 8px;font-size:9px;font-weight:700}.quick-filters button:hover,.quick-filters .quick-filter-active{color:var(--terracotta);background:var(--terracotta-wash)}.conversation-items{overflow-y:auto}.conversation-card{border-bottom:1px solid var(--sandstone);width:100%;min-height:111px;color:var(--charcoal);text-align:left;background:0 0;border-left:3px solid #0000;align-items:flex-start;gap:6px;padding:14px 10px 14px 14px;display:flex;position:relative}.conversation-card:hover{background:#faf1ed}.conversation-card-has-unread{border-left-color:#bf5b3a}.conversation-card-selected{box-shadow:inset 0 0 0 1px var(--sandstone-deep);background:#fff}.conversation-card-selected:hover{background:#faf1ed}.conversation-card-main{min-width:0;color:inherit;text-align:left;background:0 0;flex:1;align-items:flex-start;gap:10px;padding:0;display:flex}.conversation-card-main:focus-visible,.conversation-menu-trigger:focus-visible,.conversation-menu button:focus-visible{outline:2px solid var(--terracotta);outline-offset:2px}.conversation-avatar{width:31px;height:31px;font-size:10px;position:relative}.conversation-unread-dot{z-index:2;background:#bf5b3a;border:2px solid #fff;border-radius:50%;width:10px;height:10px;position:absolute;top:-2px;right:-2px}.avatar-channel{background:#fff;border:2px solid #fff;border-radius:50%;place-items:center;width:17px;height:17px;display:grid;position:absolute;bottom:-5px;right:-6px}.avatar-channel .channel-badge{background:0 0;border:0;padding:0}.avatar-channel .channel-badge span{display:none}.conversation-card-body{flex:1;gap:4px;min-width:0;display:grid}.conversation-card-top{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.conversation-card-top strong{color:#231f1d;text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:500;overflow:hidden}.conversation-card-top .conversation-text-unread{font-weight:700}.conversation-card-top time{color:var(--pebble);font-family:var(--mono);white-space:nowrap;flex:none;font-size:8px}.conversation-card-top .conversation-time-unread{color:#bf5b3a;font-weight:600}.conversation-card-channel{color:var(--taupe);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.conversation-snippet{color:var(--taupe);text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-weight:400;line-height:1.35;display:block;overflow:hidden}.snippet-whisper{color:var(--whisper-text);font-style:italic}.conversation-snippet-unread{color:#231f1d;font-weight:600}.conversation-card-bottom{min-height:16px;color:var(--pebble);justify-content:flex-end;align-items:center;gap:5px;font-size:8px;display:flex;position:absolute;bottom:9px;right:12px}.conversation-card-bottom em{color:#fff;background:#bf5b3a;border-radius:99px;place-items:center;min-width:16px;height:16px;padding:0 4px;font-size:8px;font-style:normal;font-weight:800;display:inline-grid}.conversation-card-side{flex:none;align-items:flex-start;gap:3px;display:flex}.conversation-menu-wrap{align-self:flex-start;display:flex;position:relative}.conversation-menu-trigger{width:25px;height:25px;color:var(--taupe);background:0 0;border-radius:5px;place-items:center;display:grid}.conversation-menu-trigger:hover{color:var(--terracotta);background:var(--terracotta-wash)}.conversation-menu{z-index:30;border:1px solid var(--sandstone);min-width:142px;box-shadow:var(--shadow-soft);background:#fff;border-radius:7px;padding:4px;position:absolute;top:calc(100% + 4px);right:0}.conversation-menu button{width:100%;min-height:32px;color:var(--charcoal-soft);text-align:left;white-space:nowrap;background:0 0;border-radius:4px;align-items:center;gap:8px;padding:0 8px;font-size:9px;display:flex}.conversation-menu button:hover{color:var(--terracotta);background:var(--terracotta-wash)}.card-assignee{text-overflow:ellipsis;white-space:nowrap;margin-left:auto;overflow:hidden}.priority-dot{background:var(--sandstone-deep);border-radius:50%;width:6px;height:6px}.priority-low{background:var(--sage)}.priority-high{background:var(--clay)}.priority-urgent{background:var(--terracotta)}.empty-list{color:var(--taupe);text-align:center;justify-items:center;gap:7px;padding:65px 20px;display:grid}.empty-list-mark{width:32px;height:32px;color:var(--terracotta);background:var(--terracotta-wash);font-family:var(--editorial);border-radius:10px;place-items:center;font-size:20px;display:grid}.empty-list strong{color:var(--charcoal);font-size:11px}.empty-list p{font-size:10px}.chat-canvas{background:#fff;min-width:0;display:flex;overflow:hidden}.chat-canvas-main{flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.chat-canvas-empty{place-items:center;display:grid;position:relative}.empty-state{max-width:270px;color:var(--taupe);text-align:center;justify-items:center;gap:9px;display:grid}.empty-state-icon{color:#fff;background:var(--terracotta);width:44px;height:44px;font-family:var(--editorial);border-radius:13px;place-items:center;font-size:24px;display:grid}.empty-state h2{color:var(--charcoal);font-family:var(--editorial);margin:0;font-size:25px;font-weight:500}.empty-state p{font-size:11px;line-height:1.6}.conversation-header{border-bottom:1px solid var(--sandstone);background:#faf8f580;flex:0 0 72px;justify-content:space-between;align-items:center;gap:15px;min-height:72px;padding:0 17px;display:flex}.conversation-header-person{align-items:center;gap:10px;min-width:0;display:flex}.conversation-header-person>div{min-width:0}.conversation-title-row{align-items:center;gap:8px;display:flex}.conversation-title-row h2{font-family:var(--editorial);text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:20px;font-weight:500;overflow:hidden}.conversation-header-person p{color:var(--taupe);text-overflow:ellipsis;white-space:nowrap;margin:5px 0 0;font-size:9px;overflow:hidden}.channel-badge{border-radius:5px;align-items:center;gap:3px;padding:4px 6px;font-size:8px;font-weight:800;display:inline-flex}.channel-badge.channel-facebook{color:#52779e;background:#eef3f8}.channel-badge.channel-whatsapp{color:var(--sage);background:var(--sage-wash)}.channel-badge.channel-instagram{color:var(--clay);background:var(--clay-wash)}.channel-badge.channel-zalo{color:#52779e;background:#eef3f8}.conversation-header-actions{flex:none;align-items:center;gap:4px;display:flex}.conversation-overflow-wrap{display:flex;position:relative}.conversation-overflow-trigger{border:1px solid var(--sandstone);width:32px;height:32px;color:var(--taupe);background:#fff;border-radius:7px;place-items:center;display:grid}.conversation-overflow-trigger:hover,.conversation-overflow-trigger:focus-visible{border-color:var(--terracotta);color:var(--terracotta);background:var(--terracotta-wash);outline:none}.conversation-overflow-menu{z-index:35;border:1px solid var(--sandstone);width:164px;box-shadow:var(--shadow-soft);background:#fff;border-radius:7px;padding:4px;position:absolute;top:calc(100% + 5px);right:0}.conversation-overflow-menu button{width:100%;min-height:32px;color:var(--charcoal-soft);text-align:left;background:0 0;border-radius:4px;align-items:center;gap:8px;padding:0 8px;font-size:9px;display:flex}.conversation-overflow-menu button:hover:not(:disabled),.conversation-overflow-menu button:focus-visible{color:var(--terracotta);background:var(--terracotta-wash);outline:none}.conversation-overflow-menu button:disabled{color:var(--pebble);cursor:default}.chat-canvas-main{position:relative}.conversation-feedback-toast{z-index:35;color:#315d47;min-height:36px;box-shadow:var(--shadow-soft);background:#f2f7f2;border:1px solid #5377613d;border-radius:7px;align-items:center;gap:8px;padding:0 12px;font-size:10px;font-weight:700;display:flex;position:absolute;top:80px;right:16px}.conversation-feedback-toast-error{color:var(--terracotta-dark);background:var(--terracotta-wash);border-color:#bf5b3a40}.conversation-header-actions .button kbd{color:currentColor;font-family:var(--mono);background:#ffffff2e;border-radius:3px;margin-left:3px;padding:2px 3px;font-size:7px}.drawer-toggle-active{color:var(--terracotta);background:var(--terracotta-wash)}.snooze-wrap{position:relative}.snooze-menu{z-index:3;border:1px solid var(--sandstone);width:170px;box-shadow:var(--shadow-soft);background:#fff;border-radius:9px;gap:3px;padding:8px;display:grid;position:absolute;top:42px;right:0}.snooze-menu span{color:var(--pebble);letter-spacing:.08em;text-transform:uppercase;padding:4px 6px;font-size:8px;font-weight:800}.snooze-menu button{color:var(--taupe);text-align:left;background:0 0;border-radius:5px;padding:7px;font-size:10px}.snooze-menu button:hover{color:var(--terracotta);background:var(--terracotta-wash)}.conversation-properties{border-bottom:1px solid var(--sandstone);background:#fff;flex:0 0 39px;align-items:center;gap:4px;min-height:39px;padding:0 17px;display:flex}.conversation-properties label{background:var(--linen);border-radius:5px;align-items:center;gap:4px;min-height:25px;padding:0 6px;display:inline-flex}.conversation-properties label span{color:var(--pebble);font-size:8px}.conversation-properties select{max-width:85px;color:var(--charcoal-soft);background:0 0;border:0;outline:0;font-size:9px;font-weight:800}.sla-pill{color:var(--sage);align-items:center;gap:5px;margin-left:auto;font-size:8px;font-weight:700;display:inline-flex}.sla-pill strong{color:var(--charcoal-soft);font-family:var(--mono);font-size:8px}.message-feed{background:#faf8f561;flex-direction:column;flex:1;gap:15px;min-height:0;padding:21px 22px;display:flex;overflow-y:auto}.message-feed-state{color:var(--taupe);text-align:center;justify-items:center;gap:9px;margin:auto;font-size:11px;display:grid}.message-feed-state[role=alert]{color:var(--terracotta-dark)}.message-feed-state button{border:1px solid var(--sandstone);min-height:29px;color:var(--charcoal-soft);background:#fff;border-radius:6px;padding:0 10px;font-size:9px;font-weight:700}.message-feed-state button:hover{border-color:var(--terracotta);color:var(--terracotta);background:var(--terracotta-wash)}.message-load-older{border:1px solid var(--sandstone);min-height:30px;color:var(--charcoal-soft);background:#fff;border-radius:6px;align-self:center;align-items:center;gap:6px;padding:0 10px;font-size:10px;font-weight:700;display:inline-flex}.message-load-older:hover:not(:disabled){border-color:var(--terracotta);color:var(--terracotta)}.message-load-older:disabled{cursor:wait;opacity:.6}.message-history-error{color:var(--terracotta-dark);align-self:center;font-size:10px}.feed-date{color:var(--pebble);font-family:var(--mono);align-items:center;gap:9px;font-size:8px;display:flex}.feed-date:before,.feed-date:after{background:var(--sandstone);content:"";flex:1;height:1px}.message-row{align-items:flex-start;gap:8px;max-width:680px;display:flex}.message-row-inbound{align-self:flex-start}.message-row-outbound{align-self:flex-end}.message-system-note{border-left:2px solid var(--terracotta);max-width:80%;color:var(--taupe);background:#faf8f5cc;align-self:center;align-items:flex-start;gap:8px;padding:8px 10px;font-size:9px;line-height:1.5;display:flex}.message-system-note p{min-width:0;color:inherit;overflow-wrap:anywhere;flex:1;margin:0}.message-system-note time{color:var(--pebble);font-family:var(--mono);flex:none;font-size:8px}.message-bubble{border:1px solid var(--sandstone);border-radius:13px;max-width:500px;padding:11px 13px;box-shadow:0 2px 8px #231f1d06}.inbound-bubble{background:#fff;border-top-left-radius:3px}.outbound-bubble{background:var(--linen-deep);border-top-right-radius:3px}.message-meta{justify-content:space-between;align-items:baseline;gap:15px;margin-bottom:6px;display:flex}.message-meta strong{color:var(--charcoal);font-size:9px}.message-meta time{color:var(--pebble);font-family:var(--mono);font-size:8px}.message-bubble p{color:var(--charcoal-soft);margin:0;font-size:11px;line-height:1.6}.message-attachments{gap:7px;margin-top:8px;display:grid}.message-attachment-image-link{background:var(--sandstone);border-radius:8px;max-width:280px;display:block;overflow:hidden}.message-attachment-image{object-fit:contain;width:100%;max-height:240px;display:block}.message-attachment-video{background:#171717;border-radius:8px;width:min(100%,420px);max-height:300px;display:block}.message-attachment-link{border:1px solid var(--sandstone);max-width:280px;color:var(--sage);background:#fff;border-radius:6px;align-items:center;gap:7px;padding:7px 8px;font-size:9px;display:inline-flex}.message-attachment-link span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.message-attachment-loading{color:var(--pebble);font-size:9px}.message-attachment-unavailable{color:var(--terracotta-dark);font-size:9px}.delivery-status{color:var(--sage);align-items:center;gap:4px;margin-top:7px;font-size:8px;font-weight:700;display:inline-flex}.delivery-status-failed{color:var(--terracotta-dark)}.delivery-status-unknown{color:var(--clay)}.message-retry-action{color:var(--terracotta-dark);align-items:center;gap:8px;margin-top:6px;font-size:10px;display:flex}.message-retry-button{color:var(--terracotta-dark);font:inherit;cursor:pointer;background:0 0;border:0;align-items:center;gap:4px;padding:2px 0;font-weight:700;display:inline-flex}.message-retry-button:disabled{opacity:.6;cursor:wait}.whisper-message{border:1px dashed var(--whisper-border);width:100%;color:var(--whisper-text);background:var(--whisper);border-radius:10px;padding:11px 13px}.whisper-topline{justify-content:space-between;align-items:center;gap:10px;font-size:9px;font-weight:800;display:flex}.whisper-topline span{align-items:center;gap:6px;display:flex}.whisper-topline time{color:var(--pebble);font-family:var(--mono);font-size:8px;font-weight:500}.whisper-message p{color:var(--charcoal-soft);margin:7px 0 5px;font-size:10px;line-height:1.55}.whisper-message small{color:var(--whisper-text);font-size:8px}.dual-composer{border-top:1px solid var(--sandstone);background:#fff;padding:12px 16px 15px;position:relative}.composer-topline{justify-content:space-between;align-items:center;gap:10px;margin-bottom:9px;display:flex}.composer-tabs{align-items:center;gap:12px;display:flex}.composer-tabs button{color:var(--taupe);background:0 0;border-bottom:2px solid #0000;align-items:center;gap:5px;padding:0 0 5px;font-size:10px;font-weight:800;display:inline-flex}.composer-tabs button:hover{color:var(--terracotta)}.composer-tabs .composer-tab-active{color:var(--terracotta);border-bottom-color:var(--terracotta)}.composer-tabs .composer-tab-whisper{color:var(--whisper-text);border-bottom-color:var(--clay)}.composer-hint{color:var(--pebble);font-size:8px}.composer-whisper .composer-hint{color:var(--whisper-text)}.composer-ai-row{align-items:center;gap:7px;min-height:24px;margin-bottom:7px;display:flex}.ai-suggestion-pill,.ai-beta-pill{border-radius:999px;align-items:center;gap:5px;padding:5px 7px;font-size:8px;font-weight:800;display:inline-flex}.ai-suggestion-pill{color:var(--terracotta);background:var(--terracotta-wash)}.ai-suggestion-pill:hover{background:#f6e6df}.ai-beta-pill{color:var(--sage);background:var(--sage-wash)}.suggestion-reason{color:var(--pebble);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.composer-input-wrap{border:1px solid var(--sandstone);background:var(--linen);border-radius:10px;padding:8px 9px 7px;position:relative}.composer-whisper .composer-input-wrap{border-color:var(--whisper-border);background:var(--whisper)}.composer-input-wrap:focus-within{border-color:var(--terracotta);box-shadow:0 0 0 3px #bf5b3a14}.composer-whisper .composer-input-wrap:focus-within{border-color:var(--clay);box-shadow:0 0 0 3px #c58b581a}.composer-input-wrap textarea{resize:none;width:100%;min-height:54px;color:var(--charcoal);background:0 0;border:0;outline:0;font-size:11px;line-height:1.5;display:block}.macro-popover{z-index:4;border:1px solid var(--sandstone);box-shadow:var(--shadow-soft);background:#fff;border-radius:9px;gap:3px;padding:7px;display:grid;position:absolute;bottom:72px;left:8px;right:8px}.macro-popover button{color:var(--taupe);text-align:left;background:0 0;border-radius:6px;align-items:flex-start;gap:8px;padding:7px;display:flex}.macro-popover button:hover{background:var(--linen)}.macro-popover span{gap:3px;display:grid}.macro-popover strong{color:var(--terracotta);font-family:var(--mono);font-size:9px}.macro-popover small{text-overflow:ellipsis;white-space:nowrap;max-width:370px;font-size:9px;overflow:hidden}.composer-toolbar{border-top:1px solid #d4cdc294;justify-content:space-between;align-items:center;gap:8px;min-height:28px;padding-top:7px;display:flex}.composer-tools,.composer-submit-copy{align-items:center;gap:6px;display:flex}.macro-trigger{color:var(--taupe);background:var(--sandstone);font-family:var(--mono);border-radius:5px;align-items:center;gap:5px;padding:5px 7px;font-size:8px;display:inline-flex}.macro-trigger:hover{color:var(--terracotta);background:var(--terracotta-wash)}.attachment-name{max-width:155px;color:var(--sage);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:4px;font-size:8px;display:inline-flex;overflow:hidden}.attachment-error{max-width:240px;color:var(--terracotta);font-size:8px;line-height:1.35}.composer-submit-copy{color:var(--pebble);font-size:8px}.send-button{color:#fff;background:var(--terracotta);border-radius:7px;align-items:center;gap:6px;min-height:30px;padding:0 10px;font-size:9px;font-weight:800;display:inline-flex}.send-button:hover{background:var(--terracotta-dark)}.composer-whisper .send-button{background:var(--clay)}.customer-drawer{border-left:1px solid var(--sandstone);background:var(--linen);flex:0 0 258px;width:258px;padding:16px 15px;overflow-y:auto}.drawer-header{justify-content:space-between;align-items:flex-start;display:flex}.drawer-header h2{font-family:var(--editorial);margin:4px 0 0;font-size:20px;font-weight:500}.customer-identity{border-bottom:1px solid var(--sandstone);text-align:center;justify-items:center;gap:5px;padding:17px 0 15px;display:grid}.customer-identity h3{font-family:var(--editorial);margin:4px 0 0;font-size:20px;font-weight:500}.customer-subtitle{color:var(--clay);font-size:9px;font-weight:800}.customer-contact{color:var(--taupe);gap:5px;margin-top:7px;font-size:9px;display:grid}.customer-contact span{align-items:center;gap:5px;display:flex}.drawer-section{border-bottom:1px solid var(--sandstone);padding:14px 0}.drawer-section:last-child{border-bottom:0}.drawer-section-heading{color:var(--charcoal-soft);justify-content:space-between;align-items:center;margin-bottom:9px;font-size:9px;font-weight:800;display:flex}.identity-list,.stay-context,.history-list{gap:8px;display:grid}.identity-row{color:var(--taupe);grid-template-columns:18px 1fr;align-items:center;column-gap:5px;font-size:9px;display:grid}.identity-row strong{color:var(--charcoal-soft);font-family:var(--mono);text-overflow:ellipsis;white-space:nowrap;grid-column:2;font-size:8px;font-weight:500;overflow:hidden}.tag-list{flex-wrap:wrap;gap:5px;display:flex}.tag-chip{color:var(--sage);background:var(--sage-wash);border-radius:5px;align-items:center;gap:4px;padding:5px 7px;font-size:8px;font-weight:800;display:inline-flex}.stay-context p{color:var(--sage);align-items:flex-start;gap:7px;margin:0;display:flex}.stay-context p>span{gap:2px;display:grid}.stay-context small{color:var(--pebble);font-size:8px}.stay-context strong{color:var(--charcoal-soft);font-size:9px}.drawer-section-label{color:var(--pebble);letter-spacing:.08em;text-transform:uppercase;font-size:9px;font-weight:800}.drawer-notes p{color:var(--taupe);margin:8px 0 0;font-size:10px;line-height:1.55}.history-row{color:var(--charcoal-soft);grid-template-columns:68px 1fr 15px;align-items:center;gap:5px;font-size:9px;display:grid}.history-date{color:var(--pebble);font-family:var(--mono);font-size:7px}.settings-page{min-height:100svh;color:var(--charcoal);background:var(--linen)}.subpage-header{border-bottom:1px solid var(--sandstone);background:#fff;justify-content:space-between;align-items:center;gap:20px;min-height:73px;padding:0 4vw;display:flex}.subpage-header-left,.subpage-header-actions{align-items:center;gap:15px;display:flex}.back-link{color:var(--taupe);align-items:center;gap:6px;font-size:10px;font-weight:800;text-decoration:none;display:inline-flex}.back-link:hover{color:var(--terracotta)}.subpage-header h1{font-family:var(--editorial);margin:0;font-size:22px;font-weight:500}.subpage-header p{color:var(--taupe);margin:3px 0 0;font-size:9px}.settings-layout{grid-template-columns:236px minmax(0,1fr);min-height:calc(100svh - 73px);display:grid}.settings-nav{border-right:1px solid var(--sandstone);background:#fff;flex-direction:column;gap:3px;padding:28px 13px;display:flex}.settings-nav-label{padding:0 10px 10px}.settings-nav-item{min-height:39px;color:var(--taupe);text-align:left;background:0 0;border-radius:8px;align-items:center;gap:9px;padding:0 10px;font-size:10px;font-weight:700;display:flex}.settings-nav-item:hover{color:var(--terracotta);background:var(--terracotta-wash)}.settings-nav-item span{flex:1}.settings-nav-item-active{color:var(--terracotta);background:var(--terracotta-wash)}.settings-nav-footnote{border:1px solid var(--sandstone);color:var(--sage);background:var(--sage-wash);border-radius:9px;grid-template-columns:10px 1fr;column-gap:7px;margin-top:auto;padding:13px 10px;display:grid}.settings-nav-footnote strong{font-size:9px}.settings-nav-footnote small{color:var(--taupe);grid-column:2;margin-top:2px;font-size:8px}.settings-content{min-width:0;padding:39px 5vw 70px;overflow-y:auto}.settings-section{width:100%;max-width:920px;margin:0 auto}.section-heading-row{border-bottom:1px solid var(--sandstone);justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:27px;padding-bottom:18px;display:flex}.section-heading-row h2{font-family:var(--editorial);margin:8px 0 7px;font-size:31px;font-weight:500}.section-heading-row p{max-width:560px;color:var(--taupe);font-size:11px;line-height:1.6}.channel-redesign-section{max-width:980px}.channel-redesign-header{border-bottom:1px solid var(--sandstone);justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:25px;padding-bottom:20px;display:flex}.channel-redesign-crumbs{color:var(--taupe);align-items:center;gap:7px;margin-bottom:8px;font-size:10px;display:flex}.channel-redesign-crumbs strong{color:var(--charcoal);font-weight:700}.channel-redesign-header h2{font-family:var(--editorial);margin:0;font-size:32px;font-weight:500}.channel-redesign-header p{color:var(--taupe);margin-top:7px;font-size:11px}.channel-redesign-actions{flex-wrap:wrap;justify-content:flex-end;gap:7px;display:flex}.channel-redesign-message{width:fit-content;color:var(--sage);background:var(--sage-wash);border:1px solid #607b6c33;border-radius:8px;align-items:center;gap:7px;margin:0 auto 15px;padding:9px 12px;font-size:10px;font-weight:700;display:flex}.channel-redesign-message-error{color:var(--terracotta-dark);background:var(--terracotta-wash);border-color:#bf5b3a33}.channel-redesign-message-success{color:var(--sage)}.channel-redesign-list{gap:12px;display:grid}.channel-redesign-card{border:1px solid var(--sandstone);box-shadow:var(--shadow-card);background:#fff;border-radius:12px;padding:19px}.channel-redesign-card-top{justify-content:space-between;align-items:center;gap:18px;display:flex}.channel-redesign-card-identity{align-items:center;gap:12px;min-width:0;display:flex}.channel-redesign-card-identity>div{min-width:0}.channel-redesign-title{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.channel-redesign-title h3{color:var(--charcoal);margin:0;font-size:12px}.channel-redesign-card-identity p{color:var(--taupe);margin:6px 0 0;font-size:9px}.channel-redesign-card-buttons{align-items:center;gap:5px;display:flex}.channel-action-menu-wrap{position:relative}.channel-action-menu{z-index:5;border:1px solid var(--sandstone);width:176px;box-shadow:var(--shadow-soft);background:#fff;border-radius:9px;gap:3px;padding:7px;display:grid;position:absolute;top:38px;right:0}.channel-action-menu button{color:var(--taupe);text-align:left;background:0 0;border-radius:6px;padding:8px 9px;font-size:10px;font-weight:700}.channel-action-menu button:hover{color:var(--terracotta);background:var(--terracotta-wash)}.channel-action-menu .channel-action-danger{color:var(--terracotta-dark)}.channel-redesign-accounts{color:var(--pebble);border-top:1px solid #e8e3dabf;flex-wrap:wrap;align-items:center;gap:6px;margin-top:16px;padding-top:13px;font-size:9px;display:flex}.channel-redesign-chip{border:1px solid var(--sandstone);color:var(--charcoal-soft);background:var(--linen);border-radius:6px;padding:6px 8px;font-size:9px;font-weight:700}.channel-redesign-empty{border:1px dashed var(--sandstone-deep);color:var(--sage);text-align:center;background:#f4efea8c;border-radius:12px;justify-items:center;gap:9px;padding:50px 20px;display:grid}.channel-redesign-empty h3{color:var(--charcoal);font-family:var(--editorial);margin:2px 0 0;font-size:23px;font-weight:500}.channel-redesign-empty p{color:var(--taupe);margin:0 0 7px;font-size:10px}.channel-import-backdrop{padding:16px}.channel-import-modal{border:1px solid var(--sandstone);background:var(--porcelain);border-radius:15px;width:min(540px,100%);overflow:hidden;box-shadow:0 24px 60px #231f1d33}.channel-import-modal-header{border-bottom:1px solid var(--sandstone);justify-content:space-between;align-items:center;padding:17px 20px;display:flex}.channel-import-modal-title{align-items:center;gap:10px;display:flex}.channel-import-modal-title h2{font-family:var(--editorial);margin:0;font-size:22px;font-weight:500}.channel-import-modal-body{gap:20px;padding:20px;display:grid}.channel-import-block>strong{color:var(--charcoal);font-size:11px}.channel-import-block>p{color:var(--taupe);margin:5px 0 11px;font-size:10px;line-height:1.5}.channel-import-divider{background:var(--sandstone);height:1px}.channel-import-empty{border:1px dashed var(--sandstone-deep);color:var(--taupe);background:var(--linen);border-radius:9px;padding:13px;font-size:10px;line-height:1.5}.facebook-page-list{gap:7px;display:grid}.facebook-page-option{border:1px solid var(--sandstone);background:#f4efea8c;border-radius:9px;justify-content:space-between;align-items:center;gap:12px;padding:11px 12px;display:flex}.facebook-page-option-new{background:#fff}.facebook-page-select{cursor:pointer;place-items:center;width:28px;height:30px;display:inline-grid}.facebook-page-select input{width:16px;height:16px;accent-color:var(--terracotta)}.facebook-page-actions{flex:none;align-items:center;gap:8px;display:inline-flex}.facebook-page-disconnect{min-height:28px;color:var(--terracotta-dark);padding:0 8px;font-size:9px}.facebook-page-action-message{border:1px solid var(--sandstone);color:var(--sage);background:var(--sage-wash);border-radius:8px;padding:9px 11px;font-size:9px;line-height:1.5}.facebook-page-copy{align-items:center;gap:9px;min-width:0;display:flex}.facebook-page-copy>span:last-child{gap:3px;min-width:0;display:grid}.facebook-page-copy strong{color:var(--charcoal);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.facebook-page-copy small{color:var(--sage);font-size:8px}.facebook-page-option-new .facebook-page-copy small{color:var(--pebble)}.facebook-page-avatar{color:#52779e;background:#eef3f8;border-radius:7px;flex:none;place-items:center;width:28px;height:28px;font-size:11px;font-weight:800;display:inline-grid}.channel-import-limits{grid-template-columns:repeat(3,1fr);gap:8px;display:grid}.channel-import-limit{border:1px solid var(--sandstone);color:var(--charcoal);text-align:center;background:#fff;border-radius:9px;gap:3px;padding:10px 8px;display:grid}.channel-import-limit:hover{border-color:var(--terracotta)}.channel-import-limit strong{font-size:14px}.channel-import-limit span{color:var(--pebble);font-size:8px}.channel-import-limit-selected{border:2px solid var(--terracotta);color:var(--terracotta);background:var(--terracotta-wash)}.channel-import-limit-selected span{color:var(--terracotta)}.channel-import-progress{border:1px solid var(--sandstone);color:var(--taupe);background:var(--linen);border-radius:8px;justify-content:space-between;align-items:center;gap:10px;margin-top:12px;padding:10px 11px;font-size:9px;display:flex}.channel-import-progress span{align-items:center;gap:6px;display:inline-flex}.channel-import-progress strong{color:var(--charcoal)}.channel-import-progress-success{color:var(--sage);background:var(--sage-wash)}.channel-import-progress-error{color:var(--terracotta-dark);background:var(--terracotta-wash);border-color:#bf5b3a33;justify-content:flex-start;line-height:1.45}.facebook-import-job-list{gap:6px;margin-top:12px;display:grid}.facebook-import-job{border:1px solid var(--sandstone);color:var(--charcoal-soft);background:#fff;border-radius:8px;justify-content:space-between;align-items:center;gap:12px;padding:8px 10px;display:flex}.facebook-import-job>span{gap:3px;min-width:0;display:grid}.facebook-import-job strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.facebook-import-job small{color:var(--taupe);font-size:8px;line-height:1.4}.facebook-import-job-started{color:var(--sage);background:var(--sage-wash)}.facebook-import-job-failed,.facebook-import-job-partial{color:var(--terracotta-dark);background:var(--terracotta-wash)}.channel-import-modal-footer{border-top:1px solid var(--sandstone);background:var(--linen);justify-content:flex-end;align-items:center;gap:8px;padding:13px 20px;display:flex}.inline-notice{width:fit-content;color:var(--sage);background:var(--sage-wash);border:1px solid #607b6c33;border-radius:8px;align-items:center;gap:6px;margin:0 auto 16px;padding:8px 11px;font-size:10px;font-weight:700;display:flex}.channel-settings-list{gap:10px;display:grid}.channel-setting-card{border:1px solid var(--sandstone);min-height:101px;box-shadow:var(--shadow-card);background:#fff;border-radius:11px;justify-content:space-between;align-items:center;gap:20px;padding:17px;display:flex}.channel-card-expiring{background:#fbf4ed73;border-color:#c58b585c}.channel-card-main{align-items:flex-start;gap:12px;min-width:0;display:flex}.channel-card-icon{border-radius:10px;flex:none;place-items:center;width:38px;height:38px;display:inline-grid}.channel-card-icon.channel-facebook{color:#52779e;background:#eef3f8}.channel-card-icon.channel-whatsapp{color:var(--sage);background:var(--sage-wash)}.channel-card-icon.channel-instagram{color:var(--clay);background:var(--clay-wash)}.channel-card-icon.channel-zalo{color:#52779e;background:#eef3f8}.zalo-qr-modal{max-width:420px}.zalo-qr-body{color:var(--charcoal);text-align:center;justify-items:center;gap:10px;padding:24px;display:grid}.zalo-qr-body>strong{font-size:13px}.zalo-qr-body>span{max-width:280px;color:var(--taupe);font-size:11px;line-height:1.5}.zalo-qr-body>small{color:var(--pebble);font-size:10px}.zalo-qr-frame{border:1px solid var(--sandstone);background:#fff;border-radius:8px;place-items:center;width:248px;height:248px;display:grid}.zalo-qr-frame img{object-fit:contain;width:224px;height:224px;display:block}.zalo-qr-result{font-family:Apple Color Emoji,Segoe UI Emoji,Noto Color Emoji,sans-serif;font-size:72px;line-height:1}.channel-card-main>div{min-width:0}.channel-card-title{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.channel-card-title h3{color:var(--charcoal);margin:0;font-size:11px}.channel-card-main p{color:var(--taupe);font-family:var(--mono);margin:7px 0 4px;font-size:8px}.channel-card-main small{color:var(--pebble);font-size:8px}.channel-card-actions{flex:none;align-items:center;gap:4px;display:flex}.status-pill{white-space:nowrap;border-radius:999px;align-items:center;gap:4px;width:fit-content;padding:5px 7px;font-size:8px;font-weight:800;display:inline-flex}.status-pill-dot{background:currentColor;border-radius:50%;width:5px;height:5px}.status-sage{color:var(--sage);background:var(--sage-wash)}.status-clay{color:#9a693b;background:var(--clay-wash)}.status-neutral{color:var(--taupe);background:var(--linen-deep)}.pending-module-note,.audit-placeholder{border:1px dashed var(--sandstone-deep);background:var(--linen-deep);border-radius:10px;align-items:center;gap:11px;margin-top:15px;padding:14px;display:flex}.pending-module-icon,.audit-placeholder-icon{width:30px;height:30px;color:var(--sage);background:var(--sage-wash);border-radius:8px;flex:none;place-items:center;display:grid}.pending-module-note>div,.audit-placeholder>div{flex:1;min-width:0}.pending-module-note strong,.audit-placeholder strong{font-size:10px}.pending-module-note p,.audit-placeholder p{color:var(--taupe);margin:4px 0 0;font-size:9px;line-height:1.5}.invite-form{border:1px solid var(--sandstone);background:var(--linen-deep);border-radius:10px;align-items:flex-end;gap:9px;margin-bottom:20px;padding:15px;display:flex}.invite-form .form-field{flex:1}.invite-form .invite-role{max-width:190px}.invite-form label{color:var(--taupe);margin-bottom:6px;font-size:9px;font-weight:800;display:block}.invite-form input,.invite-form select{border:1px solid var(--sandstone);background:#fff;border-radius:7px;outline:0;min-height:38px;padding:0 10px;font-size:10px}.invite-form input:focus,.invite-form select:focus{border-color:var(--terracotta)}.team-table{border:1px solid var(--sandstone);background:#fff;border-radius:10px;overflow:hidden}.team-table-head,.team-table-row{grid-template-columns:minmax(190px,1.6fr) minmax(115px,1fr) 90px minmax(110px,1fr) 30px;align-items:center;gap:12px;padding:13px 15px;display:grid}.team-table-head{color:var(--pebble);background:var(--linen);letter-spacing:.08em;text-transform:uppercase;font-size:8px;font-weight:800}.team-table-row{border-top:1px solid var(--sandstone);min-height:65px;color:var(--charcoal-soft);font-size:9px}.team-person{align-items:center;gap:8px;min-width:0;display:flex}.team-person>span:last-child{gap:3px;min-width:0;display:grid}.team-person strong{color:var(--charcoal);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.team-person small{color:var(--taupe);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.routing-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.preference-card{border:1px solid var(--sandstone);box-shadow:var(--shadow-card);background:#fff;border-radius:11px;padding:18px}.preference-card>h3{font-family:var(--editorial);margin:14px 0 6px;font-size:21px;font-weight:500}.preference-card>p{color:var(--taupe);font-size:10px;line-height:1.6}.preference-card .setting-row{margin-top:17px}.setting-row{border-top:1px solid var(--sandstone);color:var(--taupe);justify-content:space-between;align-items:center;gap:12px;padding-top:12px;font-size:9px;display:flex}.setting-row strong{color:var(--charcoal-soft);font-size:9px}.audit-card{border:1px solid var(--sandstone);background:#fff;border-radius:10px;overflow:hidden}.audit-card-heading{border-bottom:1px solid var(--sandstone);color:var(--charcoal);justify-content:space-between;align-items:center;padding:14px 15px;font-size:10px;font-weight:800;display:flex}.audit-row{border-bottom:1px solid var(--sandstone);grid-template-columns:28px 1fr auto;align-items:center;gap:9px;padding:12px 15px;display:grid}.audit-row:last-child{border-bottom:0}.audit-icon{width:27px;height:27px;color:var(--sage);background:var(--sage-wash);border-radius:7px;place-items:center;display:grid}.audit-icon-note{color:var(--whisper-text);background:var(--whisper)}.audit-row>span:nth-child(2){gap:3px;display:grid}.audit-row strong{font-size:9px}.audit-row small{color:var(--taupe);font-size:9px}.audit-row time{color:var(--pebble);font-family:var(--mono);font-size:8px}.audit-placeholder{margin-top:14px}.modal-backdrop{z-index:20;background:#231f1d57;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal-card{border:1px solid var(--sandstone);background:var(--linen);border-radius:14px;width:min(430px,100%);padding:22px;box-shadow:0 24px 60px #231f1d33}.modal-card-heading{justify-content:space-between;align-items:flex-start;display:flex}.modal-card h2{font-family:var(--editorial);margin:6px 0 0;font-size:27px;font-weight:500}.modal-copy{color:var(--taupe);margin:16px 0;font-size:11px;line-height:1.6}.oauth-page-option{border:1px solid var(--sandstone);width:100%;color:var(--charcoal);text-align:left;background:#fff;border-radius:9px;align-items:center;gap:10px;margin-top:7px;padding:11px;display:flex}.oauth-page-option:hover{border-color:var(--terracotta)}.oauth-page-option>span:nth-child(2){flex:1;gap:3px;display:grid}.oauth-page-option strong{font-size:10px}.oauth-page-option small{color:var(--taupe);font-size:8px}.modal-callout{border:1px dashed var(--sandstone-deep);color:var(--sage);background:var(--sage-wash);border-radius:8px;align-items:center;gap:8px;margin:15px 0;padding:11px;font-size:10px;display:flex}.profile-content{width:min(760px,100% - 40px);margin:0 auto;padding:40px 0 70px}.profile-hero{align-items:center;gap:17px;margin-bottom:25px;display:flex}.profile-hero h2{font-family:var(--editorial);margin:5px 0 4px;font-size:30px;font-weight:500}.profile-hero p{color:var(--taupe);font-size:11px}.profile-hero-actions{align-items:center;gap:11px;margin-top:13px;display:flex}.profile-card{border:1px solid var(--sandstone);box-shadow:var(--shadow-card);background:#fff;border-radius:11px;margin-bottom:14px;padding:20px}.profile-card-heading{color:var(--pebble);justify-content:space-between;align-items:flex-start;margin-bottom:20px;display:flex}.profile-card-heading h3{color:var(--charcoal);font-family:var(--editorial);margin:6px 0 0;font-size:22px;font-weight:500}.profile-card-heading p{color:var(--taupe);margin-top:5px;font-size:10px}.profile-form-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.input-with-status{position:relative}.input-with-status input{padding-right:74px}.field-status{color:var(--sage);align-items:center;gap:3px;font-size:8px;font-weight:800;display:inline-flex;position:absolute;top:50%;right:9px;transform:translateY(-50%)}.select-wrap{position:relative}.select-wrap select{appearance:none;padding-right:30px}.select-wrap>svg{color:var(--taupe);pointer-events:none;position:absolute;top:50%;right:9px;transform:translateY(-50%)}.connected-account,.session-row{border-top:1px solid var(--sandstone);align-items:center;gap:10px;min-height:50px;padding:9px 0;display:flex}.connected-account>span:nth-child(2),.session-row>span:nth-child(2){flex:1;gap:3px;display:grid}.connected-account strong,.session-row strong{color:var(--charcoal-soft);font-size:10px}.connected-account small,.session-row small{color:var(--taupe);font-size:9px}.session-row strong em{color:var(--sage);margin-left:4px;font-size:8px;font-style:normal}.profile-danger-row{border-top:1px solid var(--sandstone);justify-content:space-between;align-items:center;gap:20px;margin-top:11px;padding-top:15px;display:flex}.profile-danger-row strong{font-size:10px}.profile-danger-row p{color:var(--taupe);margin:4px 0 0;font-size:9px}.logout-button{color:var(--terracotta);background:0 0;align-items:center;gap:7px;margin:22px auto 0;font-size:10px;font-weight:800;display:flex}.logout-button:hover{color:var(--terracotta-dark)}.agent-settings-layout .settings-nav-footnote{margin-top:auto}.preference-card-wide{margin-bottom:13px}.preference-card-heading{align-items:flex-start;gap:10px;margin-bottom:18px;display:flex}.preference-card-heading>div{gap:3px;display:grid}.preference-card-heading h3{font-family:var(--editorial);margin:0;font-size:21px;font-weight:500}.preference-card-heading p{color:var(--taupe);font-size:10px}.preference-icon{border-radius:9px;flex:none;place-items:center;width:32px;height:32px;display:grid}.preference-icon-sage{color:var(--sage);background:var(--sage-wash)}.preference-icon-clay{color:var(--clay);background:var(--clay-wash)}.preference-icon-terracotta{color:var(--terracotta);background:var(--terracotta-wash)}.toggle-row{border-top:1px solid var(--sandstone);justify-content:space-between;align-items:center;gap:20px;padding:12px 0;display:flex}.toggle-row>span{gap:4px;display:grid}.toggle-row strong,.setting-row-input strong{color:var(--charcoal-soft);font-size:10px}.toggle-row small,.setting-row-input small{color:var(--taupe);font-size:9px}.toggle{background:var(--sandstone-deep);border-radius:99px;width:34px;height:20px;padding:3px;transition:background .15s}.toggle span{background:#fff;border-radius:50%;width:14px;height:14px;transition:transform .15s;display:block}.toggle-on{background:var(--sage)}.toggle-on span{transform:translate(14px)}.select-wrap-small{width:90px}.select-wrap-small select{min-height:34px}.presence-choice-grid{grid-template-columns:1fr 1fr;gap:8px;display:grid}.presence-choice{border:1px solid var(--sandstone);min-height:62px;color:var(--taupe);background:var(--linen);text-align:left;border-radius:8px;align-items:center;gap:8px;padding:10px;display:flex}.presence-choice:hover{border-color:var(--sage)}.presence-choice>span:nth-child(2){flex:1;gap:4px;display:grid}.presence-choice strong{color:var(--charcoal-soft);font-size:9px}.presence-choice small{font-size:8px}.presence-choice-active{background:var(--sage-wash);border-color:#607b6c6b}.presence-choice-active>svg{color:var(--sage)}.hours-table{gap:0;display:grid}.hours-table>div{border-top:1px solid var(--sandstone);grid-template-columns:1.1fr 1fr 35px;align-items:center;gap:15px;padding:11px 0;display:grid}.hours-table strong,.hours-table span{font-size:10px}.hours-table>div>span{color:var(--taupe)}.snippet-list{gap:8px;display:grid}.snippet-row{border:1px solid var(--sandstone);background:#fff;border-radius:9px;align-items:center;gap:12px;padding:13px;display:flex}.snippet-row p{color:var(--taupe);flex:1;font-size:10px;line-height:1.5}@media (width<=1180px){.landing-hero{grid-template-columns:minmax(0,.8fr) minmax(430px,1.2fr);padding-left:4vw;padding-right:4vw}.hero-copy h1{font-size:60px}.preview-window{width:650px;right:-14vw}.inbox-grid{grid-template-columns:230px 300px minmax(420px,1fr)}.customer-drawer{flex-basis:230px;width:230px}.workspace-header{padding:0 14px}.header-link span,.profile-trigger-copy{display:none}.supervisor-strip{gap:15px}}@media (width<=900px){.landing-nav-links{display:none}.landing-hero{min-height:auto;padding-top:70px;display:block}.hero-copy{text-align:center;max-width:650px;margin:0 auto}.hero-copy>p{margin:0 auto}.hero-actions,.hero-footnote{justify-content:center}.hero-visual{max-width:700px;min-height:500px;margin:40px auto 0}.preview-window{right:50%;transform:translate(50%)rotate(1deg)}.hero-note-one{right:2%}.channel-band{flex-direction:column;align-items:flex-start}.channel-pills{justify-content:flex-start}.principle-grid{grid-template-columns:1fr}.principle-grid article{min-height:190px}.principle-grid h3{margin-top:22px}.landing-cta{flex-direction:column;align-items:flex-start}.auth-page{grid-template-columns:1fr}.auth-ambience h1{max-width:580px;font-size:48px}.auth-quote{display:none}.auth-panel{min-height:auto;padding:55px 8vw}.auth-ambient-footer{margin-top:28px}.supervisor-strip{flex-wrap:wrap;min-height:70px;padding-top:9px;padding-bottom:9px}.system-health{margin-left:0}.settings-content{padding-left:3vw;padding-right:3vw}.landing-nav{padding:0 20px}.landing-nav-actions .text-link{display:none}.landing-hero{padding:55px 20px 50px}.hero-copy h1{font-size:49px}.hero-copy>p{font-size:13px}.hero-visual{min-height:350px;margin-top:35px}.preview-window{transform-origin:100% 0;width:600px;top:0;transform:translate(50%)scale(.75)rotate(1deg)}.hero-note{display:none}.channel-band,.principle-section{padding-left:20px;padding-right:20px}.section-intro h2,.landing-cta h2{font-size:38px}.landing-cta{margin-left:20px;margin-right:20px;padding:30px 24px}.landing-footer{flex-direction:column;align-items:flex-start;gap:10px;padding:22px 20px}.auth-ambience{min-height:360px}.auth-ambience-content{min-height:360px;padding:28px 25px}.auth-ambience h1{font-size:40px}.auth-panel{padding:40px 20px}.workspace-header{flex-wrap:wrap;gap:8px;height:auto;min-height:62px;padding:9px 12px}.workspace-brand{min-width:0}.workspace-header-middle{flex-basis:100%;order:3;width:100%}.workspace-header-middle .header-divider,.workspace-header-middle .presence-select,.workspace-header-middle .supervisor-status{display:none}.workspace-header-middle .global-search{max-width:none}.workspace-header-actions .icon-button{display:none}.workspace-header-actions{margin-left:auto}.supervisor-strip{display:none}.app-screen{height:auto;min-height:100svh;overflow:visible}.inbox-grid{flex-direction:column;min-height:auto;display:flex}.workspace-tree{border-right:0;border-bottom:1px solid var(--sandstone);max-height:230px}.tree-scroll{padding:11px}.tree-workspace-switcher,.tree-section{margin-bottom:12px}.channels-section,.tree-footer{display:none}.conversation-list{border-right:0;border-bottom:1px solid var(--sandstone);flex:0 0 340px;height:340px}.chat-canvas{display:block;overflow:visible}.chat-canvas-main{min-height:770px}.customer-drawer{border-top:1px solid var(--sandstone);border-left:0;width:100%}.conversation-header{min-height:68px;padding:0 12px}.conversation-header-actions .button-outline,.conversation-header-actions .quiet-button{display:none}.conversation-properties{padding:0 12px;overflow-x:auto}.conversation-properties label{flex:none}.message-feed{padding-left:13px;padding-right:13px}.message-bubble{max-width:calc(100vw - 80px)}.composer-hint,.composer-submit-copy>span,.composer-submit-copy>kbd{display:none}.dual-composer{padding-left:11px;padding-right:11px}.settings-layout{min-height:auto;display:block}.settings-nav{border-right:0;border-bottom:1px solid var(--sandstone);flex-direction:row;align-items:center;min-height:auto;padding:9px;overflow-x:auto}.settings-nav-label,.settings-nav-footnote{display:none}.settings-nav-item{min-width:max-content;padding:0 10px}.settings-nav-item svg:last-child{display:none}.settings-content{padding:28px 15px 50px}.section-heading-row,.channel-redesign-header{flex-direction:column;align-items:flex-start}.channel-redesign-actions{justify-content:flex-start}.channel-redesign-card-top{flex-direction:column;align-items:flex-start}.channel-redesign-card-buttons{align-self:flex-end}.channel-setting-card{flex-direction:column;align-items:flex-start}.channel-card-actions{align-self:flex-end}.invite-form{flex-direction:column;align-items:stretch}.invite-form .invite-role{max-width:none}.team-table{overflow-x:auto}.team-table-head,.team-table-row{min-width:650px}.routing-grid,.profile-form-grid,.presence-choice-grid{grid-template-columns:1fr}.profile-content{width:calc(100% - 30px);padding-top:28px}.profile-hero{align-items:flex-start}.profile-danger-row{flex-direction:column;align-items:flex-start}.subpage-header{min-height:69px;padding:0 15px}.subpage-header-left{gap:9px;min-width:0}.subpage-header-left>div{min-width:0}.subpage-header h1{text-overflow:ellipsis;white-space:nowrap;font-size:19px;overflow:hidden}.subpage-header p{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.subpage-header-actions .icon-button{display:none}}@media (width<=420px){.hero-copy h1{font-size:42px}.hero-actions .button{width:100%}.workspace-brand small{display:none}.profile-trigger-copy{display:grid}.profile-trigger-copy small,.profile-trigger>svg{display:none}.conversation-title-row h2{font-size:18px}.conversation-header-actions .button-primary{padding:0 8px}.conversation-header-actions .button-primary kbd{display:none}.composer-tabs{gap:8px}.composer-tabs button{font-size:9px}.ai-beta-pill,.suggestion-reason,.composer-tools .macro-trigger{display:none}.hours-table>div{grid-template-columns:1fr 1fr 30px;gap:5px}}.app-screen{background:var(--linen);height:100svh;min-height:620px;padding:0}.workspace-header{border:1px solid var(--sandstone);border-radius:0;flex-basis:68px;width:100%;height:68px;margin:0;padding:0 18px;box-shadow:0 10px 25px #231f1d0a}.workspace-brand{gap:8px;min-width:0}.workspace-brand-name{font-family:var(--editorial);font-size:17px;font-weight:500}.workspace-brand-divider{color:var(--sandstone-deep)}.workspace-context{color:var(--charcoal);background:var(--linen);border-radius:7px;align-items:center;gap:3px;padding:6px 7px;font-size:10px;display:inline-flex}.workspace-context:hover{color:var(--terracotta);background:var(--terracotta-wash)}.workspace-context strong{font-weight:700}.workspace-header-actions{gap:6px}.workspace-settings-menu-wrap{position:relative}.workspace-header-divider{background:var(--sandstone-deep);width:1px;height:24px;margin:0 3px;display:inline-block}.workspace-settings-menu{z-index:20;width:148px;box-shadow:var(--shadow-soft);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);opacity:0;pointer-events:none;background:#fff6;border:1px solid #d4cdc2e6;border-radius:9px;gap:3px;padding:6px;transition:opacity .16s,transform .16s;display:grid;position:absolute;top:0;right:calc(100% + 8px);transform:translate(8px)}.workspace-settings-menu-open{opacity:1;pointer-events:auto;transform:translate(0)}.workspace-settings-menu a,.workspace-settings-menu button{width:100%;color:var(--charcoal-soft);text-align:left;background:0 0;border-radius:6px;padding:8px 9px;font-size:10px;font-weight:700;text-decoration:none;display:block}.workspace-settings-menu a:hover,.workspace-settings-menu button:hover{color:var(--terracotta);background:var(--terracotta-wash)}.workspace-header-actions .header-link{justify-content:center;width:32px;height:32px;padding:0}.workspace-header-actions .profile-trigger{padding:3px 5px 3px 7px}.profile-trigger>svg{display:none}.inbox-grid{width:100%;box-shadow:none;border:0;border-radius:0;grid-template-columns:260px 340px minmax(0,1fr);margin:0}.supervisor-strip{display:none}.workspace-tree{background:var(--surfaceSoft,#fdfcf9)}.tree-scroll{padding:15px 12px 12px}.tree-workspace-switcher{border-color:var(--sandstone);background:#fff;margin-bottom:18px}.tree-section{margin-bottom:18px}.tree-heading{padding-bottom:6px}.tree-button{min-height:34px;font-size:10px}.tree-button-active{color:var(--terracotta);background:var(--terracotta-wash)}.tree-heading-row .tree-heading{padding-bottom:6px}.channel-tree-parent{min-height:32px}.tree-footer{background:#fff;padding:10px}.tree-footer-link{min-height:31px}.conversation-list{background:var(--surfaceSoft,#fdfcf9)}.conversation-list-header{min-height:65px;padding:13px 15px 9px}.conversation-list-header h2{font-size:21px}.conversation-search{background:#fff;margin:11px 13px 7px}.quick-filters{padding:0 13px 9px}.quick-filters button{padding:5px 9px}.conversation-items{padding-bottom:8px}.conversation-card{min-height:94px;padding:12px 9px 12px 13px}.conversation-card-channel{color:var(--taupe)}.conversation-card-bottom{min-height:16px}.chat-canvas{background:var(--porcelain)}.conversation-header{background:#fff;flex-basis:70px;min-height:70px;padding:0 19px}.conversation-header-person p{margin-top:4px}.conversation-header-actions{gap:7px}.assign-control{border:1px solid var(--sandstone);min-height:32px;color:var(--taupe);background:var(--linen);border-radius:7px;align-items:center;gap:5px;padding:0 8px;font-size:9px;font-weight:800;display:inline-flex}.assign-control select{max-width:90px;color:var(--charcoal-soft);background:0 0;border:0;outline:0;font-size:9px;font-weight:700}.assignment-menu-wrap{position:relative}.assign-trigger{border:1px solid var(--sandstone);max-width:190px;min-height:32px;color:var(--charcoal-soft);background:#fff;border-radius:7px;align-items:center;gap:5px;padding:0 9px;font-size:9px;font-weight:800;display:inline-flex}.assign-trigger:hover,.assign-trigger:focus-visible{border-color:var(--terracotta);color:var(--terracotta);outline:none}.assign-trigger span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.assignment-menu{z-index:25;border:1px solid var(--sandstone);width:190px;box-shadow:var(--shadow-soft);background:#fffffffa;border-radius:10px;gap:2px;padding:7px;display:grid;position:absolute;top:calc(100% + 6px);right:0}.assignment-menu-heading{color:var(--pebble);letter-spacing:.08em;text-transform:uppercase;padding:4px 7px 6px;font-size:8px;font-weight:800}.assignment-option{min-height:30px;color:var(--charcoal-soft);text-align:left;background:0 0;border-radius:6px;justify-content:space-between;align-items:center;gap:8px;padding:0 7px;font-size:10px;display:flex}.assignment-option:hover:not(:disabled),.assignment-option:focus-visible{color:var(--terracotta);background:var(--terracotta-wash);outline:none}.assignment-option svg{color:var(--terracotta)}.assignment-option-unassign{color:var(--taupe)}.assignment-menu-divider{background:var(--sandstone);height:1px;margin:4px 0}.assignment-menu-empty,.assignment-menu-error{color:var(--pebble);padding:6px 7px;font-size:9px;line-height:1.4}.assignment-menu-error{color:var(--terracotta-dark)}.resolved-banner{min-height:37px;color:var(--sage);background:var(--sage-wash);border-bottom:1px solid #607b6c33;align-items:center;gap:8px;padding:0 19px;font-size:10px;font-weight:700;display:flex}.message-feed{background:#faf8f559;gap:16px;padding:23px 28px}.message-row{max-width:720px}.message-bubble{padding:11px 14px}.dual-composer{padding:11px 18px 14px}.composer-topline{margin-bottom:7px}.composer-tabs{gap:10px}.composer-tabs button{font-size:9px}.composer-ai-row-quiet{min-height:20px;margin:0 0 5px}.composer-ai-row-quiet .ai-suggestion-pill{padding:3px 6px;font-size:8px}.ai-quiet-mark{color:var(--pebble)}.composer-input-wrap{background:var(--surfaceSoft,#fdfcf9);padding:8px 9px 7px}.composer-input-wrap textarea{min-height:48px}.composer-toolbar{padding-top:6px}.composer-submit-copy{margin-left:auto}.composer-submit-copy .send-button{min-height:32px;padding:0 12px}.customer-drawer{background:var(--surfaceSoft,#fdfcf9);flex-basis:280px;width:280px;padding:16px}.drawer-header h2{font-size:19px}.customer-identity{padding:15px 0 14px}.customer-identity h3{font-size:19px}.drawer-section{padding:13px 0}.identity-row{grid-template-columns:18px 1fr auto}.identity-row strong{grid-column:auto}.profile-status{color:var(--sage)!important;font-family:var(--sans)!important;font-size:8px!important;font-weight:800!important}.drawer-empty{color:var(--pebble);font-size:9px}.drawer-notes-input{resize:vertical;border:1px solid var(--sandstone);width:100%;color:var(--charcoal-soft);background:#fff;border-radius:7px;outline:0;padding:8px;font-size:10px;line-height:1.5}.drawer-notes-input:focus{border-color:var(--terracotta);box-shadow:0 0 0 3px #bf5b3a14}.drawer-save-button{color:var(--sage);align-items:center;gap:4px;margin-top:7px;display:inline-flex}.drawer-advanced{border-bottom:1px solid var(--sandstone);padding:12px 0}.drawer-advanced summary{cursor:pointer;color:var(--charcoal-soft);justify-content:space-between;align-items:center;font-size:9px;font-weight:800;list-style:none;display:flex}.drawer-advanced summary::-webkit-details-marker{display:none}.drawer-advanced[open] summary svg{transform:rotate(180deg)}.advanced-context{gap:10px;padding-top:12px;display:grid}.advanced-context p{gap:3px;margin:0;display:grid}.advanced-context small{color:var(--pebble);font-size:8px}.advanced-context strong{color:var(--charcoal-soft);font-size:9px}@media (width<=900px){.app-screen{height:auto;min-height:100svh;padding:0}.workspace-header{width:100%;box-shadow:none;border-radius:0}.workspace-header-actions .icon-button{display:inline-grid}.inbox-grid{width:100%;box-shadow:none;border-left:0;border-right:0;border-radius:0}.workspace-tree{max-height:260px}.conversation-list{flex-basis:350px;height:350px}.customer-drawer{flex-basis:auto;width:100%}.conversation-header-actions .assign-control{max-width:104px}.conversation-header-actions .assign-control span{display:none}}@media (width<=520px){.workspace-brand-name,.workspace-brand-divider,.profile-trigger-copy{display:none}.workspace-header-actions .profile-trigger{padding-right:0}.conversation-header{padding:0 12px}.conversation-header-actions .button{padding:0 8px}.message-feed{padding-left:13px;padding-right:13px}.dual-composer{padding-left:11px;padding-right:11px}}.channel-import-modal{border-radius:16px;flex-direction:column;width:min(850px,100%);max-height:min(620px,100svh - 32px);display:flex}.channel-import-modal-header{flex:none;padding:17px 26px}.channel-import-modal-title{min-width:0}.channel-import-modal-title>span:last-child{gap:3px;display:grid}.channel-import-modal-title h2{font-size:21px;line-height:1.15}.channel-import-modal-title p{color:var(--taupe);margin:0;font-size:10px;line-height:1.4}.channel-import-modal-body{gap:12px;padding:24px 28px;overflow-y:auto}.facebook-page-list{gap:12px}.facebook-page-option{background:#fff;border-radius:13px;min-height:84px;padding:14px 18px;position:relative;box-shadow:0 2px 7px #231f1d09}.facebook-page-option:hover{border-color:var(--sandstone-deep)}.facebook-page-copy{gap:12px}.facebook-page-copy>span:last-child{gap:5px}.facebook-page-copy strong{color:var(--charcoal);white-space:normal;font-size:12px;font-weight:600}.facebook-page-copy small{color:var(--pebble);align-items:center;gap:5px;font-size:9px;display:flex}.facebook-page-copy small i{background:var(--sandstone-deep);border-radius:50%;flex:none;width:7px;height:7px}.facebook-page-copy .facebook-page-status-active{color:var(--sage)}.facebook-page-copy .facebook-page-status-active i{background:var(--sage-live)}.facebook-page-avatar{width:42px;height:42px;color:var(--charcoal);background:var(--sandstone-deep);border-radius:50%;font-size:11px}img.facebook-page-avatar{object-fit:cover}.facebook-page-actions{gap:12px}.facebook-page-import-button,.facebook-page-connect-button{min-width:90px;min-height:34px;color:var(--taupe);background:0 0;border-radius:8px;justify-content:center;align-items:center;gap:7px;padding:0 10px;font-size:11px;font-weight:600;transition:color .14s,background .14s;display:inline-flex}.facebook-page-import-button:hover:not(:disabled),.facebook-page-connect-button:hover:not(:disabled){color:var(--terracotta);background:var(--terracotta-wash)}.facebook-page-import-button:disabled,.facebook-page-connect-button:disabled{cursor:not-allowed;opacity:.55}.facebook-page-option-disabled .facebook-page-copy{opacity:.68}.facebook-page-limit-picker,.facebook-page-import-progress{border:1px solid var(--sandstone);min-height:34px;color:var(--taupe);background:var(--linen);white-space:nowrap;border-radius:9px;align-items:center;gap:3px;padding:2px 6px;display:inline-flex}.facebook-page-limit-picker>span:first-child{letter-spacing:.06em;text-transform:uppercase;padding:0 5px;font-size:8px;font-weight:800}.facebook-page-limit-picker>button{min-width:30px;height:27px;color:var(--charcoal);background:0 0;border-radius:6px;font-size:10px;font-weight:600}.facebook-page-limit-picker>button:hover{color:var(--terracotta);background:#fff}.facebook-page-limit-picker .facebook-page-limit-close{min-width:25px;color:var(--taupe);place-items:center;display:inline-grid}.facebook-page-import-separator{background:var(--sandstone);width:1px;height:16px;margin:0 4px}.facebook-page-import-progress{color:var(--charcoal-soft);gap:8px;padding:0 10px;font-size:10px}.facebook-page-import-progress>svg{color:var(--terracotta)}.facebook-page-import-progress>button{color:var(--terracotta);background:0 0;padding:3px 4px;font-size:9px;font-weight:700}.facebook-page-import-progress>button:hover:not(:disabled){text-decoration:underline}.facebook-page-import-success{min-height:32px;color:var(--sage);background:var(--sage-wash);white-space:nowrap;border:1px solid #607b6c33;border-radius:8px;align-items:center;gap:6px;padding:0 10px;font-size:10px;font-weight:700;display:inline-flex}.facebook-page-import-error{color:var(--terracotta-dark);grid-column:1/-1;margin:-4px 0 0 54px;font-size:9px;line-height:1.45}.facebook-page-toggle{background:#d8dadd;border-radius:99px;flex:0 0 50px;align-items:center;width:50px;height:27px;padding:3px;transition:background .16s;display:inline-flex;position:relative}.facebook-page-toggle span{background:#fff;border-radius:50%;width:21px;height:21px;transition:transform .16s;display:block;box-shadow:0 1px 3px #231f1d29}.facebook-page-toggle-on{background:var(--terracotta)}.facebook-page-toggle-on span{transform:translate(23px)}.facebook-page-toggle:disabled{cursor:not-allowed;opacity:.5}.facebook-page-menu-wrap{position:relative}.facebook-page-menu-trigger{width:28px;height:30px;color:var(--pebble);background:0 0;border-radius:7px;place-items:center;display:inline-grid}.facebook-page-menu-trigger:hover,.facebook-page-menu-trigger[aria-expanded=true]{color:var(--charcoal);background:var(--linen)}.facebook-page-menu{z-index:4;border:1px solid var(--sandstone);min-width:132px;box-shadow:var(--shadow-soft);background:#fff;border-radius:8px;padding:5px;position:absolute;top:calc(100% + 4px);right:0}.facebook-page-menu button{width:100%;color:var(--terracotta-dark);text-align:left;white-space:nowrap;background:0 0;border-radius:5px;padding:8px;font-size:9px;font-weight:700}.facebook-page-menu button:hover:not(:disabled){background:var(--terracotta-wash)}.facebook-page-action-message{color:var(--charcoal-soft)}@media (width<=600px){.channel-import-backdrop{padding:8px}.channel-import-modal{max-height:calc(100svh - 16px)}.channel-import-modal-header{padding:14px 16px}.channel-import-modal-body{padding:14px}.facebook-page-option{flex-direction:column;align-items:flex-start;gap:11px;padding:12px}.facebook-page-copy{width:100%}.facebook-page-actions{justify-content:flex-end;gap:7px;width:100%}.facebook-page-import-error{margin-left:0}}